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  • Services

    • People

      • Customer & employee experience
      • BPO selection, implementation, & mgmt
      • Leadership & agile coaching
    • Process

      • Business process transformation
      • Training, quality assurance, & knowledge mgmt
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      • IT & network ops transitions
      • Program & project mgmt
  • Media

    • Media appearances
    • Newsletter
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    • Blog
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  • Get in touch

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USA Today on the best call center software
July 16, 2024
media
Melissa Copeland
USA Today on the best call center software
Melissa Copeland
July 16, 2024
media

USA Today on the best call center software

Melissa Copeland
July 16, 2024
media

USA Today: Best call center software in 2024

Melissa shared her perspective in a USA Today article on the crucial role of advanced call center software, noting that these tools are a cornerstone of any business prioritizing agent efficiency and effectiveness.

Go to Article

call center software article screenshot


Tagged: customer experience, AI, operations

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