CMSWire: Leverage the Power of FAQs for Improved CX
Melissa was recently asked for her thoughts on the relevance of FAQs for #CX #CustomerExperience by CMSWire. Are FAQs part of your self-service options? If not, perhaps they should be.
CMSWire: Leverage the Power of FAQs for Improved CX
Melissa was recently asked for her thoughts on the relevance of FAQs for #CX #CustomerExperience by CMSWire. Are FAQs part of your self-service options? If not, perhaps they should be.